Question 1

What products does Hadeel Medical manufacture?

Accepted Answer

Hadeel Medical specializes in the manufacturing of laboratory plastic consumables, including PCR plates and centrifuge tubes, designed for research, diagnostic, and healthcare laboratories.

Question 2

Where are Hadeel Medical products manufactured?

Accepted Answer

All products are manufactured in Saudi Arabia in a controlled production environment, using advanced injection molding, automation, and quality control systems.

Question 3

Are your products compatible with standard laboratory equipment?

Accepted Answer

Yes. Hadeel Medical products are designed to be compatible with most commonly used laboratory instruments, including standard thermal cyclers and centrifuges.

Question 4

What materials are used in your products?

Accepted Answer

Our products are manufactured using high-quality, virgin medical-grade homo-polymers selected to ensure durability, chemical resistance, and consistent performance in laboratory applications.

Question 5

Do you offer bulk or distributor pricing?

Accepted Answer

Yes. We provide B2B pricing for distributors, laboratories, and procurement entities. Pricing depends on order volume and product type.

Question 6

Can I request a quotation before ordering?

Accepted Answer

Absolutely. You can request a quotation directly through our website by submitting your product requirements, quantities, and contact details.

Question 7

Do you support distributors and international partners?

Accepted Answer

Yes. Hadeel Medical actively works with local and international distributors and supports export-ready documentation where applicable.

Question 8

How do you ensure product quality and consistency?

Accepted Answer

Quality is ensured through precision Swiss-made molds, German automation systems, Austrian injection molding machines, and controlled production parameters to maintain consistent batch-to-batch performance.

Question 9

Can I request samples or technical documentation?

Accepted Answer

Yes. Samples and technical documentation can be provided upon request, subject to availability and application review.

Question 10

Can we request customization of product colors?

Accepted Answer

Yes. Tubes are available in two standard colors: clear and amber. Plates are available in two standard colors: clear and white. Additional color options may also be available upon request, subject to technical review and minimum order quantities.

FAQ

Frequently asked questions